Privacy Policy

1 Who We Are

AstraPack LLC is a Texas limited liability company providing recruiting, career coaching, and talent consulting services. Our principal place of business is in Texas, and we operate the website joinastrapack.com along with associated digital products, including a web application and a Chrome Extension (the "Extension") designed to assist job seekers in tracking and managing job applications.

For purposes of this Privacy Policy, "Services" means our website, web application, Chrome Extension, and any related communications or offerings.

2 Information We Collect

We collect the following categories of personal information:

A. Information You Provide Directly

• Account registration information — name, email address, password, phone number, and any profile details you submit when creating an account.
• Contact and inquiry information — messages, questions, or information submitted through contact forms, email, or calendar booking tools.
• Career and professional information — resume data, work history, job preferences, target roles, salary expectations, and other information you voluntarily provide in connection with career coaching or job-tracking features.
• Payment information — if applicable, billing name, address, and payment method details processed through a third-party payment processor. We do not store full payment card numbers.

B. Information Collected Automatically

• Device and browser data — IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone.
• Usage data — pages viewed, features used, links clicked, session duration, referral URLs, and navigation paths.
• Analytics data — aggregated behavioral data collected through tools such as Google Analytics to understand how visitors use our website and application.

C. Information Collected via the Chrome Extension

When you install and use the AstraPack Chrome Extension, the Extension may collect the following data from web pages you visit for the purpose of populating your job application tracker:

• Job posting data — job title, employer name, job description, location, salary range, application URL, and other content visible on job listing pages you choose to save.
• Browser interaction data — information about pages you visit on job boards and employer sites when you actively use the Extension to import a listing. The Extension only reads page content when you initiate an action; it does not continuously monitor your browsing activity.

The Extension collects only the data necessary to provide its core job-tracking functionality. It does not collect passwords, payment information, or personal data from pages unrelated to job searching.

D. Information from Third Parties

• Information from calendar and scheduling services (such as Google Calendar) when you book a discovery call with our team.
• Publicly available professional information, such as LinkedIn profiles, that you share with us or that we review as part of providing recruiting or coaching services.
• Referral information if you were directed to us by a partner or referring party.

3 How We Collect Information

We collect information through the following means:

• Directly from you when you register, fill out forms, book calls, or communicate with us.
• Automatically through cookies, web beacons, and similar technologies when you use our website or application (see Section 7).
• Through the Chrome Extension when you choose to use its features on supported web pages.
• From third-party services such as Google Analytics, calendar providers, and payment processors.

4 How We Use Your Information

We use the information we collect to:

• Provide and operate our Services — create and manage your account, enable job-tracking features, facilitate recruiting and coaching engagements, and respond to inquiries.
• Personalize your experience — tailor content, recommendations, and communications to your professional goals and usage patterns.
• Improve our Services — analyze usage trends, diagnose technical issues, test new features, and enhance the performance of our website, application, and Extension.
• Communicate with you — send transactional messages such as account confirmations, appointment reminders, and service updates; and marketing communications as described in Section 5.
• Comply with legal obligations — meet our obligations under applicable law, respond to legal requests, and enforce our agreements.
• Protect our rights and your safety — detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
• Business operations — conduct internal analytics, financial reporting, auditing, and other legitimate business activities.

5 Marketing Communications

By creating an account or submitting your contact information through our Services, you agree that we may contact you for marketing purposes using the contact methods you provide, including:

Email marketing — We may send you promotional emails about our services, job-search tips, career resources, company news, and special offers. You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us at hello@astrapack.com. Opting out of marketing emails will not affect receipt of transactional messages related to your account or active engagements.

SMS / text message marketing — By providing your mobile phone number, you expressly consent to receive recurring automated or manually dialed marketing text messages from AstraPack at the number provided. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message from us or by contacting us at hello@astrapack.com. Reply HELP for help. Opting out will not affect transactional or service-related texts.

Phone calls — We may contact you by telephone to discuss our services, follow up on inquiries, or provide information relevant to an active recruiting or coaching engagement.

We will honor all opt-out requests promptly and in accordance with applicable law, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA).

6 How We Share Your Information

We do not sell your personal information to third parties for their own direct marketing purposes. We may share your information in the following circumstances:

• Service providers — We share information with trusted third-party vendors who help us operate our Services, including hosting providers, email delivery platforms, analytics providers, payment processors, customer support tools, and scheduling software. These parties are authorized to use your information only as necessary to provide services to us and are bound by confidentiality obligations.
• Recruiting and placement activities — If you engage us for recruiting services (as a candidate or client company), we may share relevant professional information with prospective employers or candidates as part of the placement process, with appropriate authorization.
• Business transfers — In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring or successor entity. We will provide notice of any such transfer.
• Legal compliance and protection — We may disclose your information if required by law, subpoena, or court order; to enforce our Terms of Service; to respond to claims of illegal activity; or to protect the rights, property, or safety of AstraPack, our users, or others.
• With your consent — We may share your information for any other purpose with your explicit consent.

7 Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, pixels, and similar tracking technologies to operate and improve our Services. These technologies help us:

• Keep you signed in to your account.
• Remember your preferences and settings.
• Analyze traffic and usage patterns through tools such as Google Analytics.
• Measure the effectiveness of marketing campaigns.

You may control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services. For information about Google Analytics and how to opt out, visit tools.google.com/dlpage/gaoptout.

8 Data Retention

We retain your personal information for as long as necessary to provide our Services, fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we will delete or anonymize it in accordance with our data retention practices.

You may request deletion of your account and associated personal data at any time by contacting us as described in Section 15. Note that we may retain certain information where required by law or for legitimate business purposes such as fraud prevention or record-keeping.

9 Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These include encrypted data transmission (HTTPS), access controls, and secure password practices.

No method of data transmission or storage is completely secure. While we work diligently to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at hello@astrapack.com.

10 Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you.
• Correction — Request correction of inaccurate or incomplete information.
• Deletion — Request deletion of your personal information, subject to certain exceptions.
• Portability — Request a machine-readable copy of personal information you provided to us.
• Opt-out of marketing — Opt out of email and SMS marketing as described in Section 5.
• Restriction — Request that we restrict processing of your personal information in certain circumstances.
• Objection — Object to our processing of your personal information based on legitimate interests.

To exercise any of these rights, please contact us using the information in Section 15. We will respond to verifiable requests within the timeframes required by applicable law. We will not discriminate against you for exercising your privacy rights.

11 State Privacy Rights

Texas Residents

If you are a Texas resident, you may have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to access, correct, delete, and obtain a portable copy of your personal data. You also have the right to opt out of the sale of personal data, targeted advertising, and profiling that produces legal or similarly significant effects. To exercise your rights, contact us as described in Section 15. You may appeal our decision within a reasonable time by contacting us at the same address.

California Residents

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect and how we use it, the right to delete your personal information, the right to correct inaccurate information, the right to opt out of the sale or sharing of personal information, and the right to limit use of sensitive personal information. We do not sell personal information as defined under California law. To submit a request, contact us as described in Section 15. California residents may also designate an authorized agent to submit requests on their behalf.

Other States

Residents of other states with applicable data privacy laws (including but not limited to Virginia, Colorado, Connecticut, and Nevada) may have similar rights. We will honor verifiable requests to the extent required by applicable law in your state. Contact us as described in Section 15.

12 Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it as soon as practicable. If you believe we have collected such information, please contact us at hello@astrapack.com.

13 Third-Party Links

Our Services may contain links to third-party websites, applications, and services, including job boards, employer sites, LinkedIn, and Google Calendar. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices or content of any third-party site. We encourage you to review the privacy policies of any third-party services you use.

14 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice in our Services. Your continued use of our Services after the updated Policy takes effect constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

15 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to verifiable privacy requests within 45 days, or within the shorter period required by applicable law. We may extend this period by an additional 45 days when reasonably necessary and with prior notice.